A Gurgaon resident recently shared her appreciation for Blinkit’s rapid ambulance service, crediting it with saving her grandfather’s life. The quick commerce platform introduced its 10-minute ambulance service in Gurugram in January, aiming to provide swift and reliable medical assistance.
In a LinkedIn post, Komal Kataria expressed her admiration for the service, highlighting the critical care it provided to her grandfather.
“My grandfather needed urgent medical attention, and we called Blinkit Ambulance. I expected the usual long wait, chaotic rush, and unclear processes. But what happened next left me in awe. Within minutes, the ambulance arrived—faster than any traditional service I’ve seen. The paramedics and staff were incredibly professional, carrying out on-the-spot tests (BP, sugar, oxygen levels) and ensuring stabilisation before we even reached the hospital,” she wrote.
Beyond the prompt response, Kataria emphasized the ambulance staff’s professionalism and compassion.
“They didn’t just drop us off and leave. They stayed until the doctor arrived, providing a detailed handover of my grandfather’s condition. When my mother, out of gratitude, tried to offer them money off the books, they politely refused,” she added.
She described the service as a game-changer for emergency response in India.
“It’s rare to see such professionalism, speed, and humility combined in emergency services. Blinkit isn’t just revolutionising quick commerce—it’s redefining emergency response. Kudos to the team for setting a gold standard in urgent care and human kindness,” she noted.
The post quickly gained traction, prompting a response from Zomato founder Deepinder Goyal.
“I am so glad we were able to help. Wishing your grandfather a speedy recovery,” he wrote.
Launched as a 24/7 service in Gurgaon, Blinkit’s ambulances are equipped with advanced medical equipment and staffed by trained paramedics, reinforcing its commitment to rapid emergency response.