Rinchem Company, LLC is strengthening its commitment to responsiveness and operational efficiency through a strategic partnership with C1, a global provider of technology solutions. By leveraging C1 Connected Experiences (C1CX) and Infrastructure Experiences (C1MX)—including Cisco SD-WAN, firewalls, and Disaster Recovery-as-a-Service (DRaaS)—Rinchem is modernizing its infrastructure to enhance cybersecurity, streamline operations, and drive business growth.
Enhancing Security and Internal Efficiency
To stay ahead of evolving cybersecurity threats, Rinchem needed cutting-edge tools to protect its global network of chemical and gas distribution centers while also enhancing the internal customer experience—ensuring employees have the resources to work more efficiently and, in turn, deliver superior service to customers.
By deploying Cisco SD-WAN, Rinchem has significantly improved data accessibility and operational agility, with automated provisioning, unified policies, and rapid IT response times. Given the complexity of Rinchem’s logistics operations—spanning warehousing, trucking, freight forwarding, and supply chain analytics—achieving seamless connectivity was a major milestone.
“The employee experience is also the customer experience,” said Vickie Urias, senior director of technology at Rinchem. “We are trying to marry the two and make sure that everybody in the organization is getting what they need from the environment, including automation tools.”
Strategic Assessments and Cybersecurity Readiness
Rinchem credits C1’s WAVES framework (Workshop, Assessment, Validation, Enterprise Architecture, and Solutions-as-a-Service) and security assessments for helping balance its technological landscape. C1 has played a crucial role in helping Rinchem navigate the ever-changing risk and threat landscape, ensuring it remains fortified against cyber threats while maintaining high operational responsiveness.
“Rinchem’s mission to be the most responsive provider of chemical management services requires securely unlocking data across the enterprise,” said Omar Bhatti, chief customer officer at C1. “C1 has been collaborating with Rinchem to connect its infrastructure and security, ensuring it can effectively utilize data to enhance responsiveness to customers.”
Urias further emphasized the value of C1’s role, stating, “C1’s approach to helping us manage the infrastructure and networking environment is helping me. C1 is a strategic partner for us, not just a vendor.”
About Rinchem
Rinchem Company, LLC specializes in chemical management solutions, offering safe and efficient supply chains for high-purity chemicals and gases, including hazardous materials shipping via air and sea. With the largest global network of chemical and gas distribution centers, Rinchem provides warehousing, transportation, international freight forwarding, and logistics technology to optimize clients’ supply chains. The company employs hazmat-trained drivers and temperature-controlled vehicles to ensure safe transport, while its proprietary chem-Star® software delivers real-time inventory tracking.
About C1
C1 is a global technology provider focused on elevating connected human experiences. Serving over 6,000 customers, including nearly half of the Fortune 100, C1 delivers secure, innovative solutions across various industries. With more than 5,600 technical certifications and Customer Success Centers in North America and India, C1 specializes in infrastructure, security, and business transformation to drive measurable success for its partners. Learn more at onec1.com.